aa66's Privacy Policy
Your personal information matters greatly to us. aa66 uses SSL encryption and strict data protection practices to fully safeguard your privacy.
This Privacy Policy ("Policy") applies to users of aa66's website and services. It describes what types of personal information aa66 collects, how that information is used and stored, and under what circumstances it may be shared with third parties. By using our platform, you agree to the terms of this Policy.
aa66 believes that users' right to data privacy is a fundamental right. We are committed to being transparent with you about what information is collected, how it is used, and for what purpose.
Types of Information Collected
aa66 may collect the following types of information to provide its services:
1.1 Identity Information
- Full name and date of birth
- Valid ID number (National ID card or passport)
- Email address and mobile number
- Permanent address as provided by the user
1.2 Financial Information
- Payment method — account details linked to bKash, Nagad, Rocket, Upay, or bank transfer
- Transaction history: deposits, withdrawals, and bonus usage
- Wallet balance records
1.3 Technical Information
- IP address and device information (operating system, browser version)
- Login time, session duration, and gaming activity logs
- Referrer URL and site navigation patterns
1.4 Communication Information
- Records of conversations with us via live chat or email
- Issue reports and complaint details
How Information Is Collected
aa66 collects your information in the following ways:
2.1 Information Provided Directly
When you create an account on aa66, complete the identity verification (KYC) process, or manage payments, you provide information to us directly. Information may also be collected when you contact our support team.
2.2 Automatically Collected Information
When you use our platform, certain information is collected automatically through technical means. This includes cookies, web beacons, and server logs. This information is primarily used to ensure the security and performance of the platform.
2.3 Information Received from Third Parties
For the purposes of identity verification and fraud prevention, aa66 may also collect information from approved third-party verification services. Such collection is always conducted in compliance with applicable laws.
Purpose of Using Information
aa66 uses collected information only for specific and legitimate purposes. The main purposes are described below:
3.1 Service Delivery & Operations
- Ensuring account registration, identity verification, and authentication
- Processing financial transactions (deposits and withdrawals)
- Providing bonuses, rewards, and VIP benefits
- Maintaining gaming history and balance records
3.2 Security & Fraud Prevention
- Detecting unauthorized access and fraudulent activity
- Complying with Anti-Money Laundering (AML) regulations
- Enforcing and monitoring responsible gaming guidelines
3.3 Customer Support
- Resolving issues via 24/7 live chat and email
- Sending important account-related notifications
- Analyzing user feedback to improve service quality
3.4 Analytics & Development
- Improving platform usability and performance
- Understanding user preferences to plan new games and features
- Diagnosing and resolving technical issues
Data Storage & Protection
aa66 takes industry-standard technical and organizational measures to keep your personal information secure.
4.1 Encryption & Technical Protection
Our platform uses SSL (Secure Socket Layer) encryption technology, which keeps all data transmitted between your browser and our servers secure. Sensitive financial information is stored with an additional layer of encryption.
4.2 Retention Period
aa66 retains your information for as long as your account is active or as needed to provide services. Even after an account is closed, certain information may be retained for a set period to meet legal obligations.
4.3 Access Controls
Only authorized personnel may access your information under specific circumstances. All staff operate under confidentiality agreements and their data access activity is closely monitored.
4.4 Response to Data Breaches
In the event of a data breach, aa66 will notify affected users as quickly as possible and take the necessary steps to minimize harm.
Sharing Information with Third Parties
aa66 does not sell or rent your personal information. However, information may be shared with third parties in the limited circumstances listed below:
5.1 Service Providers
We work with approved third-party service providers for payment processing (bKash, Nagad, Rocket, Upay, bank transfer), identity verification, and technical infrastructure management. These organizations may only use information in accordance with aa66's instructions.
5.2 Legal Obligations
If a court, regulatory body, or law enforcement authority legally requires the disclosure of information, aa66 is obligated to comply. In such cases, only the minimum necessary information will be provided.
5.3 Business Transfers
In the event of a merger, acquisition, or asset sale, user information may be transferred. In such cases, we will notify users in advance and the information will remain protected under the new policy.
5.4 Sharing with Consent
For any purpose other than those listed above, aa66 will obtain your explicit consent before sharing information with a third party.
Cookies & Tracking Technologies
aa66 uses cookies and similar technologies to improve the user experience and keep the platform running smoothly.
6.1 Types of Cookies
- Essential Cookies: Required to maintain login status and for security verification. Without these, the platform will not function properly.
- Functional Cookies: Used to remember your preferences (such as language selection).
- Analytical Cookies: Collect platform usage statistics to help improve our services.
6.2 Managing Cookies
You can disable or delete cookies through your browser settings. However, disabling essential cookies may cause certain key features of the platform to stop working.
6.3 Third-Party Tracking
aa66 does not allow any third party to track your behavior for advertising purposes. Any analytical tools used within the platform collect only aggregate statistics without revealing your identity.
Your Rights
As a user of aa66, you have the following rights over your own information:
7.1 Access & Review of Information
You may request a copy of the information we hold about you at aa66 at any time. We will provide this information within a reasonable timeframe.
7.2 Correction of Information
If there are any errors or gaps in your personal information, you may request a correction. Changing certain information after identity verification may require additional verification.
7.3 Request to Delete Information
In certain circumstances you may request that your information be deleted. However, deletion may not be possible for information required to meet legal obligations or to resolve ongoing transactions or disputes.
7.4 Objection to Processing
You have the right to object to marketing communications or certain types of data processing. We will act on your request as quickly as reasonably possible after receiving it.
7.5 How to Exercise Your Rights
To exercise any of the above rights, contact our support team via 24/7 live chat or by email at [email protected].
Protection of Minors
aa66 is a responsible gaming platform. Our services are intended for users aged 21 and above only.
We do not knowingly collect personal information from any minor. If a minor is found to have created an account, that account will be closed immediately and the associated information will be deleted.
If a parent or guardian suspects that their minor child has opened an account on aa66, please contact us immediately at [email protected]. We will take the necessary steps promptly.
Policy Changes
aa66 may update this Privacy Policy from time to time as needed. If significant changes are made to the service or the way information is used, we will notify users in the following ways:
- Publishing a prominent notice on the website
- Sending a message to your registered email address
- Displaying a notification on screen at the time of login
If you continue using the aa66 platform after changes are made, you will be considered to have agreed to the updated policy. If you do not agree with the updated policy, you may request that your account be closed.
Contact Us
If you have any questions, concerns, or requests regarding the Privacy Policy, please get in touch with us.
24/7 Live Chat — Support available in Bengali and English
We usually reply to your message as quickly as possible.
Related Important Pages
For more information about our rules and safety, please see the pages below.